New Partnershipwith
Clinect Puts Patient Satisfaction Front and Center
ATLANTA--(BUSINESS WIRE)--Sep. 21, 2021--
NextGen Healthcare, Inc.(Nasdaq: NXGN), a leading provider of ambulatory-focused technology solutions, today announced thatCare Resource
Community Health Centers, Inc.(Care Resource) in
South Floridais leveragingNextGen®Patient Experience Platformto improve patient satisfaction scores and health outcomes. Through a new partnership with
Clinect Healthcare, the
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platform now enables providers to survey patient satisfaction levels. In addition, practices can monitor social media reviews and capture and score patient reported outcomes (PROs), enabling clinical recommendations based on patient responses.
With four locations, Care Resource provides comprehensive, integrated care for patients throughout its communities. During the height of the COVID-19 pandemic, the group used the data from the new survey feature to encourage existing patients to get vaccinated and to better understand barriers for non-vaccinated patients. This survey tool measures touchpoints throughout the patient’s treatment, ultimately driving improved patient and provider interaction, which often results in improved satisfaction and patient outcomes.
“By leveraging the
Clinectsurvey feature in the NextGen Patient Experience Platform, our patient engagement rate has grown tremendously,” said
Carolyn McKay, chief quality officer for Care Resource. “This information has helped us further engage with our patients and improve outcomes. This is a much more efficient way to communicate with our patient population.”
“We are proud to partner with
188金宝搏手机app
to provide its clients with an integrated survey solution for monitoring patient experience, as well as capturing critical metrics on patient-reported outcomes,” said
Brian Schmitz, chief executive officer for
Clinect. “This platform allows NextGen Healthcare’s practices to monitor, analyze and act on information in real time.”
“Personalizing the patient and provider experience with dynamic engagement solutions is a key focus for
188金宝搏手机app
,” said
Srinivas (Sri) Velamoor, chief growth & strategy officer for
188金宝搏手机app
. “Our partnership with
Clinectrepresents another step forward in how we are extending the patient-provider connection and driving better outcomes.”
About NextGen Patient Experience Platform
NextGen Patient Experience Platform makes services more accessible to patients thereby increasing patient loyalty and engagement. The technology, developed through NextGen Healthcare’sacquisitionof
Medfusionin 2019, enables key aspects of patient-provider interactions that include a modern portal with an attractive, easy-to-use interface designed to run on any device.
About Care Resource
Care Resource is a 501(c) (3) nonprofit organization and a
Federally Qualified Health Center(FQHC) with locations in Midtown Miami, Little Havana,
Miami Beach, and
Fort Lauderdale. The health center provides comprehensive health and support services to address the full healthcare needs of South Florida’s pediatric, adolescent, and adult populations.
About
Clinect Healthcare
Clinect’s multi-faceted platform is a one-stop shop where practices can customize their strategies, benefiting patients throughout the entirety of their healthcare journey. Clinect’s digital platform supports your practices’ check-in strategy, engages the patient at every step of their healthcare journey, increases office efficiency, saves time, drives outcomes, and has the ability to effortlessly promote and grow your online reputation. Let us show you how our technology is helping thousands of practices nationwide! Learn more atclinecthealthcare.com, and follow us onFacebook,TwitterandLinkedIn.
About
NextGen Healthcare, Inc.
NextGen Healthcare, Inc.(Nasdaq: NXGN) is a leading provider of ambulatory-focused technology solutions. We are empowering the transformation of ambulatory care—partnering with medical, behavioral and dental providers in their journey to value-based care to make healthcare better for everyone. We go beyond EHR and PM. Our integrated solutions help increase clinical productivity, enrich the patient experience, and ensure healthy financial outcomes. We believe in better. Learn more atwww.orderpulsa.com, and follow us onFacebook,Twitter,LinkedIn,YouTubeandInstagram.
View source version onbusinesswire.com:https://www.businesswire.com/news/home/20210921005302/en/
Media Contact
Tami Stegmaier
NextGen Healthcare, Inc.
(949) 237-6083
tstegmaier@www.orderpulsa.com
Investor Relations Contact
Matthew Scalo
(415) 370-9202
mscalo@www.orderpulsa.com
Source:
NextGen Healthcare, Inc.
